雅安傢網上商店私隱聲明
A partnership in trust
This partnership extends to the way we handle your personal information. Just
as shopping at ONLEAD HK is a
co-operative experience, ONLEAD HK makes a
point of working with our customers when it comes to their privacy. This
Privacy Notice is our way of telling you what information we collect, how we
use it, who we will disclose it to and how you can access, change and remove
your information.
Help us build a better ONLEAD
HK
In
order to create a better ONLEAD HK, we
need your help. You can help by providing us with various kinds of information
to help ONLEAD HK serve you better, and
ultimately improve ONLEAD HK for
everyone. Below you’ll find an explanation of some of the reasons we request
information from you, as well as some details about how we obtain and use that
information.
This Privacy Policy applies to all users of AVONA online store website (www.avonahk.com) which
is operated by ONLEAD OFFICE SYSTEM (HONG KONG) LIMITED ("ONLEAD
","AVONA " "we", "us",
"our").
We recognise the importance of your privacy and maintaining the confidentiality
of your personal information. This Privacy Policy applies to all products and
services provided by us and sets out how we may collect, use and disclose your
personal information. This Privacy Policy is governed by and observes the
requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (the
"Ordinance").
A. PERSONAL INFORMATION COLLECTION STATEMENT
A.1.1
Your privacy is important to us and we have taken steps to ensure that we do
not collect more information from you than is necessary for us to provide you
with our services and to protect any account(s) you hold with us.
A.1.2
We may ask you to provide personal information when you use our website. The
data ("Personal Data") that we may ask you to supply includes without
limitation salutation, name, gender, telephone number, email address, delivery
address and payment account details.
A.1.3
Please note that it is mandatory for you to provide certain categories of
Personal Data (as specified at the time of collection). In the event that you
do not provide any Personal Data indicated as mandatory, we may not be able to
provide you with our products or services.
A.2. USE AND DISCLOSURE OF PERSONAL DATA
A.2.1
If you provide any personal data to us, you are deemed to have authorised us to
collect, retain and use personal information about you for the following
purposes:
a. providing you with customer service including but not limited to processing
and effecting sales, orders, refunds and exchanges relating to products
available for sale in our stores or through our website and our services such
as, sewing, kitchen planning, light installation, floor laying, , assembly and
delivery services, putting together shopping lists for you, providing you with
a more personalised experience on our website and responding to your queries
(including requests for quotations), feedback or claims;
b. providing you with our promotional materials (including but not limited to
updates to our website);
c. maintaining the security of our stores;
d. performing research or statistical analysis in order to improve our products
and services and for marketing and promotional purposes; and
e. making such disclosures as may be required for any of the above purposes or
as required by law or in respect of any feedback or claims made by you
A.2.2
You further agree that we may disclose and transfer (whether in Hong Kong or
abroad) your Personal Data to third party services providers engaged by us to
assist with providing you with our services (including data entry, managing our
customer database, processing, effecting and verifying sales, orders, refunds
and/or exchanges relating to products available for sale in our stores or
through our website) contacting you to participate in customer satisfaction
surveys from time to time and securely disposing of your Personal Data
("Third Party Service Providers").These Third Party Service Providers
are under a duty of confidentiality to us and are only permitted to use your
Personal Data in connection with the purposes specified at A.2.1 above, and not
for their own purposes (including direct marketing).
A.2.3
When necessary we may also disclose and transfer (whether in Hong Kong or abroad)
your Personal Data to our professional advisers, franchisor, law enforcement
agencies, insurers, government and regulatory and other organisations for
purposes specified at A.2.1(e) above.
A.2.4
We may use your name, phone number, delivery address and email address
("Marketing Data") to provide marketing materials ("Marketing
Materials”) to you relating to goods/services sold/offered in our retail stores
which shall include home, office and business supplies, furniture, lighting,
home accessories, kitchen, lighting installation, and delivery services.
A.2.5
We may share aggregate data that does not allow you to be identified with third
parties for various purposes (including marketing and advertising), and may use
this data in order to better understand your needs and to improve and adapt our
products and services.
A.2.6
Any personal information supplied by you will be retained by us and will be
accessible by our employees,any Third Party Service Providers engaged by us and
third parties referred to at A.2.3 above, for or in relation to any of the
purposes stated in A.2.1 herein.
B. CONFIDENTIALITY
B.1
Personal Data held by us relating to our online customers or to visitors to our
websites will be kept confidential in accordance with this Privacy Policy.
B.2
Any questions, comments, suggestions or information other than Personal Data
sent or posted to the site, or any part of the site, by visitors will be deemed
voluntarily provided to us on a non-confidential and non-proprietary basis. We
reserve the right to use, reproduce, disclose, transmit, publish, broadcast
and/or post elsewhere such information freely, including passing it to any
associated company for example, in connection with the development, manufacture
and marketing of products and services and to meet customer needs.
C. SAFETY OF PERSONAL DATA
C.1
All reasonable efforts are made to ensure that any personal data held by us is
stored in a secure and safe place, and accessed only by our authorised
employees or authorised Third Party Service Providers.
C.2
You should be aware that no system is impenetrable and no information provided
over the Internet can be guaranteed to be completely secure. Accordingly, we
cannot guarantee the security of any information that you transmit to us or receive
from us over the Internet.
D. LINKS
This
site may contain links to other sites and pages which are operated by third
parties. We have no control over the content of the linked websites or the way
in which the operators of those websites deal with your Personal Data. You
should review the privacy policy for those third party websites to understand
the ways in which your Personal Data may be used by those third parties.
E. INFORMATION COLLECTED WHEN YOU USE OUR WEBSITE
We may
use 'cookies' on this site in order to :
* enable tighter security
* enable online customers to keep browsing
* personalise sites for customers
* build online customer or visitor profiles
Cookies are pieces of information stored in your hard-drive about your
preferences on our site, which enable the site to be tailored to you in future
visits. Customers who want to disallow cookies can do so on their web browser.
However, by disabling cookies you may not be able to access all parts of our
website.
F. RIGHT TO ACCESS/ CORRECT PERSONAL DATA
F.1
Under the Ordinance, you have the right of access to personal information held
by us and to request correction of the information
F.2
If you have any questions regarding this Privacy Policy or if you wish to
access or correct your Personal Data, you may send your request in writing to
the following address:
ONLEAD Hong Kong
6/F, Black D, East Sun Industrial
Centre,
16 Shing Yip Street,
Kwun Tong Kowloon Hong Kong
Email: [email protected]
F.3
In accordance with the Ordinance, we reserve the right to charge you a
reasonable fee for the processing of any data access or correction request.
G. AMENDMENTS
We may amend or update this Privacy Policy from time to time and all
information will be governed by our most recent Privacy Policy, available on
our website at https://www.avonahk.com